Q&A Articles for Business and Industry, and for Educational Institutions
Why would I want to address accessibility in my organization?
Briefly… Because it’s bad business to consider the 20% of the population who have disabilities as an ‘outgroup’.
Read our in-depth answer to the question… Why would I want to address accessibility in my organization?
Does accessibility have to be expensive?
Briefly… No, but it can get expensive if you let it.
Read our in-depth answer to the question… Does accessibility have to be expensive?
I've been told to make sure the things I procure are accessible. How do I do this?
Briefly… Include in your solicitations reference to the publicly available test process that your accessibility team and contracted developers agree upon.
Read our in-depth answer to the question… I've been told to make sure the things I procure are accessible. How do I do this?
Where do I get good / accurate information on ICT (web, software, mobile, electronic document) accessibility?
Briefly… Disappointingly, not from your local ‘big box’ store; Depressingly, not from mainstream online retailers and product review sites either; Promisingly, often provided by developers, manufacturers and service providers.
Read our in-depth answer to the question… Where do I get good / accurate information on ICT (web, software, mobile, electronic document) accessibility?
How do I ensure my products work for people with disabilities?
Briefly… 1. Test against technical standards conformance during development; 2. Conduct usability evaluations during development; and 3. Solicit feedback on use from people who have disabilities.
Read our in-depth answer to the question… How do I ensure my products work for people with disabilities?
What procedures should I use to test my ICT for accessibility?
Briefly… There are a variety of approaches available for different types of ICT, and each has their pros and cons. These pros and cons need to be assessed before adopting an appropriate procedure.
Read our in-depth answer to the question… What procedures should I use to test my ICT for accessibility?
How do I find a knowledgeable consultant?
Briefly… 1. Be clear on your needs; 2. Understand the different kinds of consulting service that are available; and 3. Use this information to conduct a targeted search.
Read our in-depth answer to the question… How do I find a knowledgeable consultant?
What are the steps I can take to reduce the likelihood of getting sued over the accessibility of my ICT?
Briefly… 1. Decide you want to make your ICT accessible; 2. Make your ICT accessible; and 3. Publicly announce your accomplishments and continued commitment.
Read our in-depth answer to the question… What are the steps I can take to reduce the likelihood of getting sued over the accessibility of my ICT?
I have a job applicant who has notified me they have a disability. What should I do now?
Briefly… Focus on abilities first. Address accessibility accommodations after the hiring decision is made.
Read our in-depth answer to the question… I have a job applicant who has notified me they have a disability. What should I do now?
Q&A articles for Consumers
Where do I get good / accurate information on ICT (web, software, mobile, electronic document) accessibility?
Briefly… Disappointingly, not from your local ‘big box’ store; Depressingly, not from mainstream online retailers and product review sites either; Promisingly, often provided by developers, manufacturers and service providers.
Read our in-depth answer to the question… Where do I get good / accurate information on ICT (web, software, mobile, electronic document) accessibility?