Guides for business and industry
- (New Guide) Accessibility and keeping employees and students connected from home
- A roadmap for organizational accessibility for large ICT vendors
- An introductory guide for small businesses and startups
- Introducing organization-wide accessibility approaches: a guide to making a successful pitch
- How can I provide an accessible work environment?
- Beyond offering employees a complaint process: proactive measures to tackle accessibility issues
Resources for business and industry
Support for Business and Industry
Are you looking for a consultant?
- Read our article: How do I find a knowledgeable consultant?
- Check out the list of consultants who have participated in the development of the Accessibility Switchboard site.
Do you need more information on various aspects of accessibility?
- Check out the list of subject matter experts who have participated in the development of the Accessibility Switchboard site.
- Talk to people who are familiar with the needs of people with disabilities: Look for contacts in Consumer Disability Organizations.
- Find knowledgeable people in Professional and Industry Accessibility Associations.
Q & A Articles for Business and Industry
- IMPETUS: Why would I want to address accessibility in my organization?
- INVESTMENT: Does accessibility have to be expensive?
- CAPABILITIES (NEW Article): How can I assess organizational maturity with respect to accessibility?
- ALLOCATION (NEW Article): How can I distribute the responsibility and accountability for accessibility?
- CHANGE (NEW Article): How can I overcome resistance to change in an organization-wide accessibility project?
- PRACTICE (NEW Article): How can I ease the accessibility journey from organizational policy to practical implementation?
- PROCUREMENT (UPDATED Article): How do I tie accessibility procurement language to integrated quality assurance testing?
- CONSUMER RESEARCH: Where do I get good / accurate information on ICT (web, software, mobile, electronic document) accessibility?
- USABILITY: How do I ensure my products work for people with disabilities?
- TESTING: What procedures should I use to test my ICT for accessibility?
- PROFESSIONALS: How do I find a knowledgeable consultant?
- LEGAL (PROACTIVE): What are the steps I can take to reduce the likelihood of getting sued over the accessibility of my ICT?
- LEGAL (REACTIVE) (NEW Article): What should I do when I’m approached with an ICT accessibility complaint or legal action?
- HIRING: I have a job applicant who has notified me they have a disability. What should I do now?
Guides for consumers who have disabilities
- Documenting a day in your life: demonstrating the level of accessibility of the technologies you interact with, and those you cannot interact with
- How to approach change makers: what are the pros and cons of various options?
- Beyond offering employees a complaint process: proactive measures to tackle accessibility issues
- How can I provide an accessible work environment?
Support for consumers who have disabilities
Do you need to know what to do before approaching companies with accessibility questions?
- Read our article: Documenting a day in your life: demonstrating the level of accessibility of the technologies you interact with, and those you cannot interact with.
- Read our article: How to approach change makers: what are the pros and cons of various options?
Do you need to get advice and/or support from people familiar with the needs of people with disabilities?
- For consumer questions relating to blindness and low vision, use our Consumer Contact Form to directly connect with the National Federation of the Blind.
- For consumer questions relating to other disabilities, contact other Consumer Disability Organizations.
Q & A articles for Consumers who have disabilities
Guides for Educational Institutions
- (New Guide) Accessibility and keeping employees and students connected from home
- Starting an organization-wide accessibility program: A guide for Higher Education Institutions
- Revamping an organization-wide accessibility program: A guide for Higher Education Institutions
- Introducing organization-wide accessibility approaches: a guide to making a successful pitch
- Ensuring that digital content is accessible: a guide to current best practices for higher education campus staff
- How can I provide an accessible work environment?
- Beyond offering employees a complaint process: proactive measures to tackle accessibility issues
Support for Educational Institutions
Are you looking for a consultant?
- Read our article: How do I find a knowledgeable consultant?
- Check out the list of consultants who have participated in the development of the Accessibility Switchboard site.
Do you need more information on various aspects of accessibility?
- Check out the list of subject matter experts who have participated in the development of the Accessibility Switchboard site.
- Talk to people who are familiar with the needs of people with disabilities: Look for contacts in Consumer Disability Organizations.
- Find knowledgeable people in Professional and Industry Accessibility Associations.
Q & A Articles for Educational Institutions
- IMPETUS: Why would I want to address accessibility in my organization?
- INVESTMENT: Does accessibility have to be expensive?
- CAPABILITIES (NEW Article): How can I assess organizational maturity with respect to accessibility?
- ALLOCATION (NEW Article): How can I distribute the responsibility and accountability for accessibility?
- CHANGE (NEW Article): How can I overcome resistance to change in an organization-wide accessibility project?
- PRACTICE (NEW Article): How can I ease the accessibility journey from organizational policy to practical implementation?
- PROCUREMENT (UPDATED Article): How do I tie accessibility procurement language to integrated quality assurance testing?
- CONSUMER RESEARCH: Where do I get good / accurate information on ICT (web, software, mobile, electronic document) accessibility?
- USABILITY: How do I ensure my products work for people with disabilities?
- TESTING: What procedures should I use to test my ICT for accessibility?
- PROFESSIONALS: How do I find a knowledgeable consultant?
- LEGAL (PROACTIVE): What are the steps I can take to reduce the likelihood of getting sued over the accessibility of my ICT?
- LEGAL (REACTIVE) (NEW Article): What should I do when I’m approached with an ICT accessibility complaint or legal action?
- HIRING: I have a job applicant who has notified me they have a disability. What should I do now?
Guides for Government
- (New Guide) Accessibility and keeping employees and students connected from home
- Starting an organization-wide accessibility program: A guide for Government Departments
- Revamping an organization-wide accessibility program: A guide for Government Departments
- Beyond maturity assessments: Proactive measures to gauge the success of government accessibility programs
Support for Government
Are you looking for a consultant?
- Read our article: How do I find a knowledgeable consultant?
- Check out the list of consultants who have participated in the development of the Accessibility Switchboard site.
Do you need more information on various aspects of accessibility?
- Check out the list of subject matter experts who have participated in the development of the Accessibility Switchboard site.
- Talk to people who are familiar with the needs of people with disabilities: Look for contacts in Consumer Disability Organizations.
- Find knowledgeable people in Professional and Industry Accessibility Associations.
Q & A Articles for Government
- IMPETUS: Why would I want to address accessibility in my organization?
- INVESTMENT: Does accessibility have to be expensive?
- CAPABILITIES (NEW Article): How can I assess organizational maturity with respect to accessibility?
- ALLOCATION (NEW Article): How can I distribute the responsibility and accountability for accessibility?
- CHANGE (NEW Article): How can I overcome resistance to change in an organization-wide accessibility project?
- PRACTICE (NEW Article): How can I ease the accessibility journey from organizational policy to practical implementation?
- PROCUREMENT (UPDATED Article): How do I tie accessibility procurement language to integrated quality assurance testing?
- CONSUMER RESEARCH: Where do I get good / accurate information on ICT (web, software, mobile, electronic document) accessibility?
- USABILITY: How do I ensure my products work for people with disabilities?
- TESTING: What procedures should I use to test my ICT for accessibility?
- PROFESSIONALS: How do I find a knowledgeable consultant?
- LEGAL (PROACTIVE): What are the steps I can take to reduce the likelihood of getting sued over the accessibility of my ICT?
- LEGAL (REACTIVE) (NEW Article): What should I do when I’m approached with an ICT accessibility complaint or legal action?
- HIRING: I have a job applicant who has notified me they have a disability. What should I do now?